Returns:
All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original boxes and labels attached.
Returns Process:
To return an item, place the item securely in its original packaging, and mail your return to the following address:
RieBie Skin Care
Attn: Returns
510 East 46th ST
Long Beach CA 90807
United States
510 East 46th ST
Long Beach CA 90807
United States
At our discretion, we may provide a prepaid return label in some circumstances. Otherwise, you will be responsible for paying the shipping costs for returning your item.
Refunds
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least ten (10) business days from the receipt of your item to process your return or exchange. Returns may take 1-2 billing cycles to appear on your statement, depending on your financial institution's policies. We are not responsible for, and cannot assist with, delays caused by slow processing or your financial institution's practices. We will notify you by email when your return has been processed.
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
Questions:
Please email us at riebieskin@gmail.com
